ANSWERS TO YOUR QUESTIONS

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
As of September 5th 2020, PrettyMystical offers standard ground shipping on all orders within the continental US for a flat fee of $5. We're currently working out options for adding Expedited and Next-Day shipping with our suppliers, so sign up for our newsletter at the bottom of the page to keep up with the latest updates!
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Orders should arrive between 3 and 7 business days from the point they are processed. 
DO YOU SHIP INTERNATIONALLY?
Unfortunately, PrettyMystical is only currently shipping orders to US residents. Keep an eye our newsletter at the bottom of the page to keep up with any changes to this policy!

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We are currently accepting payment through both debit/credit card and Paypal.


Orders

HOW DO I PLACE AN ORDER?
Simply add whatever you like to your shopping cart, and then click the shopping cart icon at the top right of the screen to check out!
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Creating an account isn't required to place an order, though we recommend you do so to most easily check back in on shipping tracking or keep track of your personal wishlist.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
Please email us at info@prettymystical.com with any queries, issues or concerns you may have.
HOW DO I TRACK MY ORDER?
You can track your order from within your account page (click your name at the top of the page when logged in!), or by following the links contained within the email you were sent when initially placing the order.

WHAT IF I NEED TO RETURN MY ORDER?
If you believe there is an issue with the product you've ordered, you'll need to bring our attention to the issue by emailing us at info@prettymystical.com with the details of the situation. Please find full instruction and details regarding our returns policy here.
Promo box

Someone purchased a

Product name

info info